The Bay State offers you exceptional opportunities to unlock your potential. Jobs have been created in the state of Massachusetts and one of the fastest growing areas is in the medical field.
More than 50% of households in the United States have pets and those pets require a lot of medical attention, which translates to a lot of vet practice jobs.
Every veterinarian’s office needs an office manager, so your prospects in this field of finding a job are excellent.
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Vet Office Manager Duties in Massachusetts
No two veterinary practices will have the same duties, but some are pretty universal.
An office manager is responsible for the smooth day-to-day running of a veterinary office.
This requires working with staff to resolve any issues that may arise and to deal with customer issues as well.
Staff hiring, training, and scheduling are all part of the office managers’ duties.
Being available to lend a hand wherever needed is something that keeps things running smoothly.
Patient fees, billing, and payments are all within the job skills of the vet office manager.
An office manager is responsible for maintaining both office and medical supplies.
Keeping good records for the veterinary practice accountant is essential.
Making sure the office is welcoming to patients and their owners.
Keeping up with all the legal aspects required of a veterinary practice.
Licensing Requirements to Become a Vet Office Manager in Massachusetts
The state of Massachusetts has no licensing requirements for veterinary office managers.
Being certified will make you more attractive to employers.
Vet Office Manager Programs in Massachusetts
Springfield Technical Community College Through Workforce Development Center
This online course is done in coordination with ed2go.
The cost of the course is $3995.00.
Monthly payment plans are available.
This course is not eligible for financial aid.
This is not a degree program.
The course is 450 hours of study.
Open enrollment means you can start whenever it is right for you.
The course must be completed within 18 months.
You can learn the information at a pace that works for you.
As part of the course, you get prepaid vouchers to take the Microsoft exams for Excel and Word and the QuickBooks certified user exams.
The course syllabus includes Microsoft Word and Microsoft Excel through advanced.
Exams are given after each level.
Courses include introduction to the veterinary team, terminology, anatomy, physiology, and practices.
Understanding small-animal behavior and restraint are taught.
Pharmacy procedures, hospital safety, and infection control are an important part of the program.
Students learn accounting basics, customer billing, taxes, and record keeping.
All materials needed for the course are included.
Participants need to have a PC, the course is not compatible with a Chromebook or Mac.
The latest version of Chrome, Microsoft Edge, or Firefox is required.
Access to an email account is required.
It is recommended that you have at least a high school diploma or GED to apply, but it is not required.
Penn Foster
This is an undergraduate certificate program.
Penn-Foster is a licensed and accredited college.
The program prepares graduates for the certification exam.
Most students will complete the course in 14 months.
If you have the time to devote, it can be as short as 12 months.
The cost for the course, if paid in full, is $1599.
It can be paid in payments for a total of $1999.
The price of the course covers all books and materials needed.
Applicants must be a minimum of 16 years of age.
A high school diploma or GED is required.
Applicants need to pass both the math and reading assessment tests.
An email account and high-speed internet are essential.
A PC with Microsoft 10 or higher or a Mac with the latest versions of Sierra 11.2 or higher.
Must have Microsoft Office 2019 or Microsoft 365.
Discussion boards and webinars are a necessary part of the program.
The curriculum is 7 courses for 19 credits.
Courses include:
- Business orientation
- Principals of management
- Basic accounting
- Veterinary practice management
- Human resource management
- Marketing
- Business ethics
| School Name | Address |
|---|---|
| Springfield Technical Community College Through Workforce Development Center | One Armory Square, Springfield, MA 01105 |
| Penn Foster | 200 Hickory Street Scranton, PA 18505 USA |
Salary
The median average salary for a vet office manager in Massachusetts is $93,984.
The lower end is about $71,000 and the higher end is $120,000.
Education and experience will be part of the determining factors that will affect salary.
The salary for a vet office manager in Massachusetts is at the higher end of what can be expected just about anywhere in the country.
| Location | Avg. Annual Salary |
|---|---|
| Arlington | $96,835 |
| Cambridge | $96,835 |
| Lawrence | $92,257 |
| Newton | $96,835 |
| Somerville | $96,835 |
| Worcester | $91,134 |
| Pittsfield | $88,629 |
| Plymouth | $93,034 |
| Westfield | $90,097 |
| Springfield | $90,097 |
Regional Salary in Massachusetts
| Region | Employed | Avg. Annual Salary | Avg. Hourly Pay | Top 10% Annual Salary | Bottom 10% Annual Salary |
|---|---|---|---|---|---|
| Barnstable Town, MA | 160 | $49,450 | $23.78 | $57,440 | $38,380 |
| Boston-Cambridge-Nashua, MA-NH | 2,440 | $48,920 | $23.52 | $60,340 | $36,760 |
| New Bedford, MA | 60 | $45,520 | $21.89 | $58,280 | $37,700 |
| Springfield, MA-CT | 280 | $46,370 | $22.3 | $57,840 | $37,730 |
| Worcester, MA-CT | 300 | $46,480 | $22.34 | $58,630 | $37,150 |
* Employment conditions in your area may vary.
Frequently Asked Questions
What area of Massachusetts offers the best salary potential for vet office managers?
The greater Boston area has the highest level of salary in the state by quite a lot.
The cost of living in the greater Boston area is also quite a lot higher than in the rest of the state, so it balances out.
How to improve veterinary client retention in Massachusetts?
Clients want to feel like they are valued, and their pets are valued.
Making sure they feel welcomed when they enter the clinic and have limited wait times.
Be prepared to answer questions with accuracy and patience.
The secret to a successful veterinary practice in Massachusetts?
A well-trained staff with great customer service skills is vital.
How to Become a Vet Office Manager by State