Tennessee is a growing state due to its history, food, and comfortable winter weather.
As a result of this population boom, veterinary practices have opened in cities and towns across the state.
Given this growth in animal medicine, vet office managers are needed now more than ever.
Vet office managers are responsible for the daily business activities ranging from bookkeeping and maintaining records to reception and customer service.
If you’re interested in helping clients and their furry friends by becoming a vet office manager in Tennessee, keep reading to learn more!
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Vet Office Manager Duties in Tennessee
Vet office managers are responsible for all operational aspects of the business.
This frees up vets to focus on animal treatment and care.
Studies show that vet office managers increase productivity at practices, thus allowing veterinarians to provide exceptional service.
Several of the daily duties include:
- Creating a warm and welcoming environment for patients and staff
- Creating appointments
- Creating job descriptions
- Developing security protocols
- Ensuring smooth patient flow
- Financial reporting
- Fundraising and local events
- Maintaining inventory
- Maintaining medical records
- Providing feedback and guidance to support staff
- Recruiting, hiring, and terminating employees
Licensing Requirements to Become a Vet Office Manager
The State of Tennessee does not require licensing or certification to become a vet office manager.
However, most employers require a vet office manager training program, a business degree, or extensive experience in the field to be considered for a position.
Many training programs prepare students to sit for the Certified Veterinary Practice Manager (CVPM) examination, which helps improve your skills in the field and increase your credentials.
To be eligible for the exam, you must pay the fee and have three years of work experience in the field, a degree, and four letters of recommendation.
Vet Office Manager Programs
Penn Foster
One of the most popular online vet office manager certificate programs is offered by Penn Foster.
This self-paced program can be completed in 12 months and costs $1,600, including all fees and materials.
Students will learn various topics ranging from business ethics to marketing, human resource management, veterinary practice management, principles of management, animal care, medical record-keeping, bookkeeping, and many other related topics.
Graduates are well prepared to sit for the CVPM examination.
Southwest Tennessee Community College
STCC offers a veterinary office manager online certificate that costs $3,995 or tuition and materials and takes approximately 18 months to complete.
Since the program is self-paced, the school allows open enrollment so students can start classes whenever they are ready.
The curriculum covers physiology and anatomy, restraint techniques for bathing animals taking vital signs and other procedures, assisting during surgery, and knowledge of administering medication, vaccines, and nutrition.
The program also covers front-end office topics like analyzing reports, financial documents, and accounts, critical bookkeeping skills, basic accounting, duties of the vet office manager, and effectively utilizing Microsoft Office.
University of Tennessee at Martin
UT Martin offers a Bachelor of Science in veterinary technology and management.
Throughout the four-year program, the curriculum covers topics like animal science, management training of vet technologists, finance, policy, marketing, laboratory medicine, and vet technology education.
The program requires an internship, which provides them with hands-on training and experience to help land their first position.
Students are well-prepared for entry-level office management positions within Tennessee.
School Name | Address |
---|---|
Penn Foster | 200 Hickory Street Scranton, PA 18505 USA |
Southwest Tennessee Community College | 5983 Macon Cove, Memphis, TN 38134 |
University of Tennessee at Martin | 554 University St, Martin, TN 38237, United States |
Salary
Vet office managers in Tennessee make an annual median salary of $81,400, which is lower than the national average of $86,400.
The pay ranges in Tennessee from $61,200 to $104,500, whereas the national pay ranges from $65,000 to $110,000.
The pay in a small Tennessee town will fall lower on the bell curve than in a larger city like Nashville or Memphis.
Location | Avg. Annual Salary |
---|---|
Johnson City | $75,528 |
Kingsport | $75,873 |
Clarksville | $77,856 |
Franklin | $80,960 |
Germantown | $80,529 |
Memphis | $80,788 |
Nashville | $81,219 |
Murfreesboro | $80,615 |
Knoxville | $79,063 |
Hendersonville | $81,133 |
Regional Salary in Tennessee
Region | Employed | Avg. Annual Salary | Avg. Hourly Pay | Top 10% Annual Salary | Bottom 10% Annual Salary |
---|---|---|---|---|---|
Chattanooga, TN-GA | 150 | $35,990 | $17.3 | $44,840 | $28,940 |
Clarksville, TN-KY | 60 | $36,110 | $17.36 | $45,810 | $28,340 |
Johnson City, TN | 50 | $35,300 | $16.97 | $47,400 | $24,150 |
Kingsport-Bristol-Bristol, TN-VA | 80 | $38,250 | $18.39 | $48,060 | $30,180 |
Knoxville, TN | 300 | $42,110 | $20.25 | $53,920 | $30,730 |
Memphis, TN-MS-AR | 410 | $36,350 | $17.48 | $46,880 | $28,000 |
Nashville-Davidson--Murfreesboro--Franklin, TN | 510 | $40,450 | $19.45 | $50,410 | $29,830 |
* Employment conditions in your area may vary.
Frequently Asked Questions
What is the minimum education to become a Tennessee vet office manager?
The State does not have a minimum education requirement.
However, employers are looking for those with a business management degree or extensive experience as an office manager, preferably in the animal care industry.
Many who enter the industry earn an associate degree in a business-related field, which takes two years to complete.
There are also plenty of vet office manager programs that teach students the basics of running a business.
These are usually available as certificates and take 12 to 18 months to complete.
What are the best courses to take to become a Tennessee vet office manager?
Many classes required for a business administration or business management degree are math-based, which helps with bookkeeping, but advanced math classes are not required.
The most useful classes for those who wish to become a vet office manager include customer service, human resources, introduction to business, principles of management, marketing, and principles of finance, or related classes.
Many of these programs are available online to give you extra free time and flexibility.
What are the personal skills needed to become a vet office manager in Tennessee?
Since vet office managers participate in so many areas of the business, a variety of personal skills are required.
These include:
- Ability to motivate
- Business-minded
- Customer-centric
- Empathy
- Flexibility
- Integrity
- Interpersonal
- Leadership
- Love of animals
- Multi-tasking
- Organization
- Tactfulness
- Understanding animal care
For those who love animals and helping others, many of these skills are already inherent.